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At BrianPyneTiles.com we are committed to respecting your privacy, and protecting any personal data provided when using our site. This privacy policy informs you of what personal data is collected from you while using BrianPyneTiles.com and how it is used.This Privacy Policy describes how your personal information is collected, used, and shared when you visit brianpynetiles.com and how we comply with the GDPR (General Data Protection Regulation) which comes into effect from May 25th 2018. We are committed to protecting all personal data that we process and deploy adequate organizational and technical measures to prevent data breaches.

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PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Our website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Tags” and “pixels” are electronic files used to record information about how you browse the Site. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the “Contact” section to collect your contact details through the site and we use this information to: 

• communicate with you;

• send you service messages by email, SMS or other ways;

• respond to your inquiries;

• provide you with marketing offers and updates.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

STORING YOUR PERSONAL INFORMATION 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

When you shop with us in store there are a number of personal details we collect and hold on our internal system including: names, address, contact number & email. This information is stored & password protected. It will not be used for marketing purposes without your prior consent. It will be used to keep a record of purchases. 

 

 

SHARING YOUR PERSONAL INFORMATION

Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above. Primarily focusing on email marketing, it helps companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order. Payment service providers for your payment, Credit reference agencies for identity and credit checks and debt collection agencies.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

WHAT ARE YOUR RIGHTS?

Right To Access:

You have the right to request information about the personal data we hold on you at any time. You can contact us and we will provide you with your personal data via e-mail.

Right To Portability:

Whenever Brian Pyne Tiles processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right To Rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Right To Deletion:

You have the right to erase any personal data processed by us at any time. You can do this by contacting info@brianpynetiles.com. 

 

DATA RETENTION:

When you fill a contact form on Brianpynetiles.com we will maintain your Information and personal details for our records unless and until you ask us to delete this information.

 

CHANGES:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@brianpynetiles.com.